Frequently Asked Questions

Water bills can be paid at the City of Auburn Utilities Office, 210 E. Ninth Street. For additional information contact the office at 925-0365.

To request a new trash bin, please call 260-747-4117 or visit the Republic Services website. You must use your supplied bin. Each residential customer is allowed one garbage container and one recycling container.

Job postings are available on the city's website at https://ci.auburn.in.us/205/Apply-for-a-Job

If your trash isn't picked up on your designated trash day please contact the City of Auburn Utility Office at 260-925-0365

Meeting agendas and other meeting information can be found at https://cityofauburnin.sharepoint.com/sites/publicfiles/Shared%20Documents/Forms/Default.aspx?id=%2Fsites%2Fpublicfiles%2FShared%20Documents%2FPublic%20Meetings&p=true&ga=1. Meeting dates can be found on the City Calendar on the City's website: www.ci.auburn.in.us

The Street Department does not pick up grass clippings. Please do not dispose of grass clippings by putting them in the street or along the curb. The Street Department will pick up brush only at the first of each month. Residents are encouraged to make use of the compost site located near CR 36A to dispose of all yard waste.

If you notice a burned-out or broken streetlight, please report it to Auburn Electric at 260-925-8232.

If a property in your neighborhood has extremely overgrown grass, you may report it to the Auburn Police Department at 260-920-3200.

All structures-from office buildings to single-family homes to decks and sheds-are required to meet building safety codes. To ensure compliance with these safety codes, the building inspector visits the project during construction and upon completion. A permit informs the Building Department about the project, helps ensure the contractor understands requirements and becomes a mechanism for triggering inspections. A permit also helps maintain a record of property improvements. When someone is considering purchasing property, it can be valuable to know what work has been done on the property, when it was completed, who completed it, and that it was inspected for compliance.

It takes time and resources to maintain and process permits, maintain records, and conduct inspections. Fees are collected to cover the cost of the application, review, and the inspection process.

The following are times when a permit is required:

• Additions
• Decks / Pergolas
• Demolitions
• Electrical Work
• Fences
• Foundation Work
• Garages / Carports
• Gazebos
• New Buildings and Changes to existing
• Permanent Signs and Temporary Signs
• Plumbing Work
• Remodels
• Sheds / Yard Barns
• Swimming Pools
• Utilities: Sewer Connection and Tap; Water Connection, Meter and Tap; Irrigation Meters
• Work in the right-of-way

The Building Permit Applicant is responsible for calling to schedule inspections.

The City of Auburn employs a Building Inspector that is trained in codes and construction methods.

Call for an inspection at least 24 hours prior to when the inspection is needed. For example, if the concrete is scheduled at 9 am on Tuesday, call before 9 am the Monday before.

The required inspections are included in the building permit fee. Special inspection fees may be charged for the following:

• Required re-inspection: $40

A Certificate of Occupancy (C. of O.) is required for all construction projects requiring a building permit to the occupancy or use of the building. The Certificate of Occupancy will not be issued until all electrical, mechanical and plumbing is complete and address numbers are posted on the building. Conditional certificates of occupancy will only be issued in rare circumstances when it is not reasonably practical to have all code requirements completed due to circumstances not under the control of the contractor or property owner. 

• No fee for Certificate of Occupancy
• $30 fee for Conditional Certificate of Occupancy

If an inspector identifies an item for correction that the permit holder believes is correctly built or installed as per code, then they may contact the Administrator of the Department of Building, Planning, and Development. If an inspector identifies an item for correction that the permit holder believes is correctly built or installed as per code, then they may contact the Administrator of the Department of Building, Planning, and Development.

The provisions of the Building Code are not intended to prevent the use of any material, alternate design or method of construction not specifically prescribed by the Building Code, provided any alternate has been demonstrated to meet the purpose of the code.

The building inspector may approve any such alternate, provided the inspector finds that the proposed design is satisfactory and complies with the provisions of the code and that method or work offered is at least the equivalent of that prescribed in the code in suitability, strength, effectiveness, fire resistance, durability, safety and sanitation. The customer is responsible to provide proper documentation and evidence of suitability for each alternate proposed.

Your first step is to contact Auburn's Building, Planning, and Development Department and apply for a permit. Then, once approved and your contractor is ready to tap for water, you call the Auburn Water Department. (Generally, contractors will manage this process.)

Your first step is to contact Auburn's Building, Planning, and Development (BPD) Department and apply for either a temporary or permanent permit. Auburn Electric will be notified when the permit is approved and the site is ready to be energized. After that, BPD will inspect the site. (Generally, contractors will manage this process.)

You must come to the office to apply for utility services. You must provide a valid photo ID. Any resident or business occupying a property, (purchasing, renting, or purchase by land contract) and who wishes to place the utility bill in their name must make a utility deposit unless creditworthiness is established. The required deposit is one-sixth (1/6th) of the annual bill for the property. When you move from the property, contact us at 260-925-0365 and the utility deposit will be applied to your final bill.

You can download a copy of the Electric Rates - Fall Tracker 2025

Your first step is to contact Auburn’s Building, Planning, and Development (BPD) Department and apply for either a temporary or permanent permit. Auburn Electric will be notified when the permit is approved and the site is ready to be energized. After that, BPD will inspect the site. (Generally, contractors will manage this process).

If you notice a burned-out or broken streetlight, please report it to Auburn Electric at 260-925-8232.

Any outdoor free-roaming cat that has been evaluated and sterilized by a licensed veterinarian, ear tipped, vaccinated for rabies, microchipped, documented with our DeKalb Humane Society and/or the City of Auburn, and released back into the area from which it was captured.

Free-roaming cats without acceptable identification that have been impounded or trapped in the community may be deemed a potential community cats based on age, health, and behavior. Once evaluated, such cats may receive services from our partners. Based on the availability of grant money or an individual's own finances, animal welfare partners may alter, vaccinate or ear tip for visual identification. The Community Cat provider will take community cats back into the community from where they were found. A cat identified as an existing community cat may be immediately returned to the community and exempted from the legal hold period.

A community cat provider is someone who provides food, water, shelter or otherwise cares for community cats and complies with the program guidelines.

Ear tipping is the straight-line cutting of the tip of the left ear of a cat while it is anesthetized in order to identify the cat as a community cat.

A free-roaming cat is any cat not restrained and without acceptable identification.

The City of Auburn may impound community cats that are public nuisances, diseased or not thriving due to loss of resources. The DeKalb Humane Society and/or the City of Auburn shall coordinate with partnering animal welfare organizations and/or veterinarians to offer resource information for establishing opportunities for community cats, community cat providers and humane deterrents.

There isn't an application process, but you must comply with the program guidelines:

• Work with an animal welfare organization to confine a free-roaming cat for surgical sterilization, ear tipping, and vaccination for rabies by a licensed veterinarian. In addition, the cat must be microchipped with the documentation provided to the DeKalb Humane Society and/or the City of Auburn prior to release back to the community to ensure a safe return to its territory should it be impounded to the DeKalb Humane Society and/or the City of Auburn. Grant monies may be available to assist with these expenditures.
• Contact the DeKalb Humane Society and/or the City of Auburn to seek assistance for a community cat requiring humane euthanasia for serious illness or injury. A community cat provider may choose to seek veterinary care for a community cat at their own expense.
• Make reasonable efforts to work with the DeKalb Humane Society and/or the City of Auburn or a designated animal welfare organization to resolve nuisance complaints using humane deterrents and/or removal of community cats identified as a public nuisance.

• Build campfires away from overhanging branches, steep slopes, rotten stumps, logs, dry grass and leaves.
• Keep plenty of water handy and have a shovel for throwing dirt on the fire if it gets out of control.
• Never leave a campfire unattended.
• Don’t start your outdoor fireplace when it’s windy. The wind can carry sparks and set fire to your property.
• Keep at least 3 feet away from the flame—this includes people, pets, furniture, etc.
• Drown the fire with water. Make sure all embers, coals and sticks are wet.

• Use a mesh screen to cover any openings to prevent sparks and ash from floating into the air.
• Make sure the embers have burned out before going inside for the night.
• Don’t use portable fire pits underneath overhead branches.
• Keep a bucket of water and a shovel nearby.
• Keep at least 3 feet away from the flame—this includes people, pets, furniture, etc.

• Always read and follow label directions.
• Have an adult present.
• Buy from reliable sellers.
• Use outdoors only.
• Always have water handy (a garden hose and a bucket).
• Never experiment or make your own fireworks.
• Light only one firework at a time.
• Never re-light a “dud” firework (wait 15 to 20 minutes and then soak it in a bucket of water).
• Never give fireworks to small children.
• Dispose of fireworks properly by soaking them in water and then disposing of them in your trashcan.
• Never throw or point fireworks at other people.
• Never shoot fireworks in metal or glass containers.
• The shooter should always wear eye protection and never have any part of the body over the firework.
• Stay away from illegal explosives.

The credit recognizes that small individually-metered residential customers (including only single-family or duplexes) typically have a single service with a single meter for measuring water use. The City of Auburn gives a sprinkler credit since the water used for lawn sprinkling does not get discharged to the sewage system. The summer (June, July and August) sewer bill is computed based on water consumption readings from the nonsprinkling season (average of the previous January, February and March). This adjustment is applicable to all single-family dwelling residential units on individual meters whether they are conventional site-built housing or manufactured housing.

Visit Auburn Recreation website or our Facebook Events tab for a list of events and how to register for them.

A facility can be rented one year in advance on the closest business day. If the date happens to be on a weekend when the Parks Office is closed, the facility will be ready to reserve the following Monday.

Reservation hours are from 9 am to 9 pm. You may only occupy the premise during those times. Set-up and clean-up times should be within these hours.

Rieke Lodge includes:

• Gender-separated restrooms
• Kitchenette (including refrigerator, microwave, and sink)
• Supply closet
• Tables and chairs

Outside there is a pergola, a six-acre pond, and two trash receptacles. In the future, it will also include extensive trails and a fishing pier.

Additional items, such as a speaker system (DJ or otherwise), a bounce house or anything that draws a copious amount of power, must receive Park Board approval in advance. Call the Parks Department at 260-925-2997 for information on how to obtain Park Board approval.

The City of Auburn does not allow alcohol in public parks or premises.

If you reserved Rieke Lodge for the weekend, you can pick up the key on the Friday prior to your reservation. Otherwise if your reservation falls on a weekday, you can pick up your key the day of or day before your reservation.

Smoking is prohibited in city parks, though for Rieke Lodge, we request that if you do smoke, you remain at least 8 feet from an entrance and dispose of the ends responsibly.

Decorations are allowed, however, we do ask that people do not tape, tack, pin or affix in any way anything to the walls, glass or other surfaces in Rieke Lodge.

Aside from an accredited service animal, pets are not allowed in Rieke Lodge.

Insurance may be required for additions to Rieke Lodge, such as DJ booths, sound systems or bounce houses. Otherwise, no insurance is required.

You may cancel a reservation 31 days or more prior to your reservation and receive a full refund. If you cancel your reservation within 30 days or less of your reservation, you will not receive a full refund. If you are interested in moving your date to another available slot, you are able to do that as well.

Rieke Lodge seats 80 people.

Yes. All City of Auburn Parks and Recreation Policies and City of Auburn ordinances should be followed, and patrons under 16 years of age must be accompanied by an adult (18 or older). Additionally:

• No boating, floating or use of any type of watercraft
• No swimming
• No ice skating
• No glass/breakable objects
• No alcohol

We also ask that you remove all trash. If you have questions or concerns, please call Auburn Parks and Recreation at 260-925-2997. For emergencies, dial 911.

All Indiana Department of Natural Resources (DNR) fishing laws apply to Rieke Park Pond. Additionally, Auburn Parks and Recreation has set the following rules:

• Fishing from shore/pier only
• Daytime fishing dawn to dusk only
• Fishing with pole and line only

Catch-and-release is encouraged. Please report any fishing violations to Indiana DNR at 1-800-TIP-IDNR.

If you have questions, please contact Auburn Parks and Recreation at 260-925-2997. For emergencies, dial 911.

To request bins, please call 260-747-4117 or visit the Republic Services website. You must use your supplied bin. Each residential customer is allowed one garbage container and one recycling container.

If you have a bulk item, like a sofa, please purchase a $15 bulk item sticker in the City Utilities office, which is open Monday – Friday from 8 am to 4 pm. We will contact Republic Services on your behalf to schedule a pickup day. Extra bag stickers can be purchased for $1.50 each and can be placed at the curb on your regular pickup day.

Note: All bag tags and bulk item stickers must be purchased in our office prior to picking up the item at the curb.

The following items can be recycled:

• Aluminum/tin cans and foil (no food debris or aerosol cans)
• Glass, excluding light bulbs, mirrors, ceramics and drinking glasses
• Newspapers
• Plastics: soda bottles, water jugs, milk containers (no food debris)

The Auburn Water Department’s rates are set by City Council and approved by the IURC. You can download a copy of the 2019 water rates (PDF).

Residents may use a garden hose and run the water usage through their house meter.

Prior to filling the pool, you must contact Auburn Municipal Utilities at 260-925-0365 to have a meter reader sent to the property to read the meter. (This will be done again when the pool has been filled[LT1].)

Above ground pool? You must submit proof that the water was not drained into the sewer to avoid being charged. Only one sewer abatement per calendar year will be granted.

The credit recognizes that small individually-metered residential customers (including only single family or duplexes) typically have a single service with a single meter for measuring water use. The City of Auburn gives a sprinkler credit since the water used for lawn sprinkling does not get discharged to the sewage system. The summer (June, July and August) sewer bill is computed based on water consumption readings from the nonsprinkling season (average of the previous January, February and March). This adjustment is applicable to all single-family dwelling residential units on individual meters whether they are conventional site-built housing or manufactured housing.

Your first step it to contact Auburn’s Building, Planning and Development Department and apply for a permit. Then, once approved and your contractor is ready to tap for water, you call the Auburn Water Department. (Generally, contractors will manage this process.)

You can assist Water Pollution Control with simple clean-up and preventive maintenance techniques:

• Keep debris, snow, ice and leaves off the top of catch basins, or sewer grates, in the street. Items like trash and leaves left on top of catch basins contribute to overland and street flooding during wet weather events. If you notice a catch basin that is clogged or full, call 260-925-1714 to report it.
• After a heavy snowfall, assist the Auburn Fire Department by uncovering fire hydrants that may become buried in snow.
• Do not dump motor oil, antifreeze, gasoline, trash, paint, etc. down catch basins. Many catch basins across Auburn lead directly into Cedar Creek.
• Remember it is illegal to connect household down spouts and sump pump drains to a city sanitary/combination sewer. If you have information regarding someone dumping substances into a city sewer, call 260-925-1714.

Residents can support the city in the following way:

• Never dump anything down storm drains or in streams.
• Use the least toxic pesticides, follow label instructions, and learn how to prevent pest problems.
• Use fertilizers sparingly and sweep up driveways and sidewalks.
• Disconnect downspouts.
• Compost yard waste.
• Use rain barrels to water plants during dry periods.
• Have your septic tank pumped and system inspected regularly.
• Vegetate bare spots in your yard.
• Take your car to the car wash or wash it on the grass instead of washing it in the driveway.
• Pick up after your pet.

The credit recognizes that small individually-metered residential customers (including only single-family or duplexes) typically have a single service with a single meter for measuring water use. The City of Auburn gives a sprinkler credit since the water used for lawn sprinkling does not get discharged to the sewage system. The summer (June, July and August) sewer bill is computed based on water consumption readings from the nonsprinkling season (average of the previous January, February and March). This adjustment is applicable to all single-family dwelling residential units on individual meters whether they are conventional site-built housing or manufactured housing.

Your first step it to contact Auburn’s Building, Planning & Development Department and apply for a permit. Then, once approved and your contractor is ready to tap for water, you call the Auburn Water Department. (Generally, contractors will manage this process.)