DEPARTMENTS
As a municipal utility provider, we are committed to delivering responsive, reliable service.
The City of Auburn manages water, sewer, electric and refuse/recycling services all together, giving you both convenience and cost-savings—one contact, one bill and one provider. After all, classic customer service never goes out of style—especially when we’re providing utility service to our neighbors and friends.
24-hour drop box
210 East Ninth Street
Monday – Friday: 8 a.m. to 4 p.m.
Closed on holidays
Phone 260.925.0365
Fax 260.920.3355
Service Inquiries
Electric: 260.925.8232
Water: 260.925.5711
Water Pollution Control: 260.925.1714
Auburn Electric powers the community through efficient, reliable operations.
Water Pollution Control is integral to protecting the health and well-being of the community.
Auburn Water ensures citizens have a reliable, consumable product they can count on.
We ensure the collection and disposal of garbage and recyclable goods throughout the community.
Action Center
Sign Up for Utility Service
RESIDENTIAL CUSTOMERS
BUYING
- Present completed Residential Application, security deposit (if required) and photo ID in City of Auburn Clerk Treasurer’s Office
RENTING/LAND CONTRACT
- Present completed Residential Application, security deposit (if required) and photo ID in City of Auburn Clerk Treasurer’s Office
- Application must match lease agreement or land contract
- Property owner information must be filled out in advance
NOTE: All security deposits are equal to a two-month average of the property. If you are relocating from an outside utility provider and can provide a credit reference letter with a satisfactory credit history, the security deposit may be waived. Credit reference letters should be sent from your utility provider directly to utilitybilling@ci.auburn.in.us.
BUSINESS CUSTOMERS
- Present completed Business Application, security deposit (if required) and photo ID in the City of Auburn Clerk Treasurer’s Office or email to utilitybilling@ci.auburn.in.us
- If leasing, property owner must complete and sign pertinent in advance (Digital signatures acceptable)
NOTE: All security deposits are equal to a two-month average of the property. If your business has other locations under the same business name and can provide a credit reference letter with a satisfactory credit history, the security deposit may be waived. Credit reference letters should be sent from your utility provider directly to utilitybilling@ci.auburn.in.us.
Frequently Asked Questions
Have a question about our utility services? Click on link for some of the most common questions we receive.
