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Residential Services

Auburn Essential Services offers three key services to the community: phone, Internet and television. These services are delivered via the city’s community-wide fiber optic infrastructure that enables fast, high-quality service. Its real innovativeness, though, is as a “future-ready” solution that is equipped to offer additional capabilities in the next five to ten years—and beyond—as digital technology continues to evolve and become the foundation for how services of all kinds are delivered.

  • Phone: AES phone services come with a range of features—all delivered with crystal-clear clarity and reliability.
  • Internet Data: Standard Internet service offerings range from 1.5 to 55Mbps, with higher speeds available upon request. This option provides superior consumer access and best-effort bandwidth on a contract-free basis.
  • Television: AES TV packages were designed to fit varying budgets and interest levels. Regardless of the option chosen, AES guarantees a high-quality service at a competitive rate. The channel line-up includes many content options, including Local, Family, Sports, News, Education, Entertainment, Music/Video and Music/Audio. Elite subscriptions (Cinemax, HBO, Showtime, Starz/Encore, etc) are also available for an additional fee. (For more on AES TV, click on More on AES Television below.)

AES Residential Services

Residential Internet Data
 
 

Economy Internet (up to 1.5M↓/512K↑)*...........................................................
Basic Internet (up to 6M↓/1M↑)*......................................................................
Classic Internet (up to 10M↓/2M↑)...................................................................
Essential Internet (up to 18M↓/3M↑)................................................................
Premier Internet (up to 33M↓/6M↑)..................................................................
Elite Internet (up to 55M↓/10M↑).....................................................................
*Must be bundled with other AES service(s) - minimum $45 recurring charge.

$22.95
$37.95
$45.95
$59.95
$119.95
$169.95

 
Television Plans (Effective January 2013)
 
 

AES Classic 30.............................................................................................
AES Essential 200........................................................................................
AES Premier 270..........................................................................................
Elite Subscriptions

$28.95
$74.95
$87.75

 
 

Exclusive HD (HD only premium content)......................................
HBO.........................................................................................
Showtime..................................................................................
Starz/Encore..............................................................................
Cinemax...................................................................................
Hispanic....................................................................................
NFL Red Zone............................................................................

$6.35
$18.75
$13.90
$11.75
$11.75
$2.15
$39.95/season

 
Set-Top Box Fees
 
 

Basic...............................................................................................................
TiVo® 4 Stream DVR.........................................................................................
TiVo® or Multi-Room Set-Top Box......................................................................

$4.95
$15.95
$9.95 each (requires TiVo DVR)

 
Residential Phone Line Access
 
 

Basic Line w/ county-wide local calling* .........................................................
Additional Basic Line ...................................................................................
*Must be bundled with other AES service(s) - minimum $45 recurring charge.

$15.95
$9.95

 
 
 
 
Residential Phone Feature Plans
 
 

Essential Features Plan (12 Features w/ VM) ................................................
Elite Features Plan (19 Features w/ VM) .......................................................

$6.95
$9.95

 
 
 
 
Long Distance
 
 

Extended Local Calling to Allen County (per line) ............................................
200 Nationwide Long Distance Minutes ..........................................................
Unlimited Nationwide Long Distance ..............................................................
Nationwide Long Distance (per minute) ..........................................................
International Long Distance (per minute) ........................................................
Taxes & fees will apply.

$1.95
$7.95
$12.95
$0.05
Variable

 
 
 
 
More on AES Television