Billing & Service Inquiries
Contact Us
AES Billing & Service Inquiries
260.333.0100 Phone
connect@auburnessentialservices.net
Payment Methods
Online Bill Pay Through eServices Portal
- Never used the eServices site before? Please request an eServices PIN.
- Why do I need a PIN? PIN numbers protect your privacy online. To access your account online, you’ll have to input both your account number (found on your bill) and a PIN number.
- NOTE: A convenience fee, in addition to the amount of the bill owed, will be charged to the cardholder for utilizing this service.
Drop Box and Walk-in Locations
- Auburn Essential Services (AES): 210 S. Cedar Street
- Monday – Friday: 7 a.m. – 5 p.m., excluding holidays
- Municipal Utilities: 210 E. Ninth Street
- Monday – Friday: 8 a.m. to 4 p.m., excluding holidays
Credit/Debit Card via Telephone
- 260.333.0100 Phone
- NOTE: A convenience fee, in addition to the amount of the bill owed, will be charged to the cardholder for utilizing this service.
Customer Resources
AES Privacy Policy PDF
AES Acceptable Use Policy PDF
AES Voicemail Center
AES Voice Management Center
Customer Proprietary Network Information (CPNI) Policy PDF
Follow the City of Auburn
The Auburn Police Department is hiring a part-time dispatcher for the third shift. Interested individuals must submit an application by May 25. Click here for more info.
Click here to subscribe to email alerts from the Auburn Police Department.
Following
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May 19, 2012Get ready to jump in! The Auburn Community Pool opens May 24. Don't forget to sign up for swim lessons.
Do Your Part - You can help keep the environment and local waterways clean and safe.
Where Does Stormwater Runoff Go?
A message from the City of Auburn Water Pollution Control's Storm Water Program
