Billing & Service Inquiries
Contact Us
AES Billing & Service Inquiries
260.333.0100 Phone
connect@auburnessentialservices.net
Payment Methods
Online Bill Pay Through eServices Portal
- Never used the eServices site before? Please request an eServices PIN.
- Why do I need a PIN? PINS numbers protect your privacy online. To access your account online, you’ll have to input both your account number (found on your bill) and a PIN number.
- NOTE: A convenience fee, in addition to the amount of the bill owed, will be charged to the cardholder for utilizing this service.
Drop Box and Walk-in Locations
- Auburn Essential Services (AES): 210 S. Cedar Street
- Monday – Friday: 7 a.m. – 5 p.m., excluding holidays
- Municipal Utilities: 210 E. Ninth Street
- Monday – Friday: 8 a.m. to 4 p.m., excluding holidays
Credit/Debit Card via Telephone
- 260.333.0100 Phone
- NOTE: A convenience fee, in addition to the amount of the bill owed, will be charged to the cardholder for utilizing this service.