SERVICES STATUS

Network: NORMAL 

Internet: NORMAL 

Phone: NORMAL 

 

AES Home

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Sign Up

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About AES

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The AES Difference

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Business Solutions

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Internet

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Phone

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Support

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Service
Availability
in Your Area

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Contact Us

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FAQs

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Customer Resources

Welcome to
Auburn Essential Services

Auburn Essential Services (AES), a division of the Auburn Electric Department, is a community supported effort to provide Internet, phone and TV services over a community-owned fiber optic network. [More About AES]

Real-Time Chat with an AES Team Member
In addition to phone and email, you can now chat with AES staff about services, billing and technical support questions.
[Microsoft Silverlight 3 or higher required.  Download it free.]
 

Take the AES TV Channel Survey
Help shape the new AES TV channel lineup...

Take the AES Service Bundle Survey
Help build the new AES Internet, Phone and TV bundles...

Now accepting customers in Phases II & IIIA. 
Use this site to learn more about AES and its services.  Contact us when you are ready to get a customized quote or sign up for service. 

AES is taking a phased, systematic approach to our services deployment.  Learn more about our phased project. 

Customer Survey - Take the Online Survey Now!

Frequently Asked Questions (FAQs)
See the growing list of FAQs that help describe AES today, and plans for the future...  Learn more...

Community Broadband Links and Resources
Review sites and documents focused on community broadband efforts, issues and technologies.  Learn more...

Fiber Broadband Speed
Download a broadband comparison simulator to review the speed differences between fiber and traditional DSL and cable modem broadband technologies.

Updated AES Billing Rules - Ordinance as Adopted by Council

 

 

 

 

 

 

 

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Updated: 01/18/10 10:00:12 PM