|
AES Services Bundle Survey
THE REQUEST
AES will begin offering services "bundles" once TV becomes available later in
2010. We would like to know what service levels you would
like to see in your bundle of Phone, Internet and TV. Your input will
shape the pre-configured bundles that will be made available with the
introduction of TV. Bundles will be offered just like our
independent services - at an everyday fair price without contract requirements.
Bundles will provide an additional cost savings for customers over buying
independent services (AES can delivery services more cost-effectively when
multiple services are provided - a cost savings we wish to pass onto you).
The survey is taken online and will take approximately 4
minutes. Detailed instructions on
answering the survey questions will be provided once you log in. Please
follow the instructions below to gain access to the survey home page.
Should you encounter any problems taking the survey, please contact us
at
333.0100 or
Connect@AuburnEssentialServices.net
WHAT YOU NEED BEFORE YOU
START
You will need your Utility Account & PIN # assigned by the
City of Auburn. NOTE: If you can already view your utility bill
online, you already have the login credentials required! If you do
not yet have your User Account & PIN, you can request one at the
eService PIN Request page.
GETTING STARTED
Once you have your City assigned
Account # and PIN, you can proceed to the AES
Services Home Page.
Click to go there now. Once you arrive, click the "AES TV Channel Survey"
link on the left.
You will be prompted for credentials. Your login will be in the form of
<Utility Account>@auburn-net.local Use the 4 digit PIN provided to you as
the password.
Example
Once you are logged in,
please read the survey introduction and begin taking the survey by clicking
"Respond to this Survey".
Remember, you can also gain online
access to your Auburn Utility and AES Accounts to view account history, view
bills, and make payments with this same Account ID and PIN by visiting
https://eservices.ci.auburn.in.us/esuite.Utilities/
|
