AES: Truly, Your Community Network

Guest Blogger: Chris Schweitzer

As we gear up to offer television services to Auburn residents and businesses later this year, I’m just filled with awe at how Auburn Essential Services (AES) has grown over the past seven years.

Many of you are familiar with our history: We were born out of the need to provide an Auburn employer with a better communications and IT infrastructure. The result was something that not only benefited that company, but the entire community as well. (Learn more about AES’ history.)

Today, we deliver phone and Internet services through our community-owned fiber network. Our base of customers continues to expand each year and I believe it’s not only because of the quality of our product, but the quality of our service as well.

If there’s anything I want you to know about AES it’s this: we work for you—and take great pride in that. As your community network – we operate as an extension of the City of Auburn – we are continually focused on providing services and solutions that keep you connected, current and competitive. And we’re doing all that in a way that is convenient and conducive to you.

You told us no contracts and we agreed. We don’t offer special introductory offers or marketing gimmicks… and we don’t play the numbers game. We have built our organization on the premise that the best deal is a quality product at an affordable price—same deal, every day of the year, no matter when you sign up.

Keep visiting this blog. We’ll have news on our new AES Customer Experience (to be located on the third floor of the City Hall) later this month. You’ll be able to come see live demos, ask questions and experience our product (and our people) firsthand. And in the meantime, if you have any questions, please email us at, call us at 260.333.0100, real-time chat with us online at, or come see us in person—we’re here to serve you.

A quick note on TV: We’re on target with our schedule. We’re beta testing this month and plan to begin installing/serving residences by the end of the first quarter. If you’re interested in being a beta tester, call us at 260.333.0100.